Shipping policy

Shipping policy

Orders are processed within 1 - 3 business days 

Orders are shipped Monday-Friday 

Orders placed on weekends and holidays are processed on the next business day. 

Domestic shipping orders:

Tinakkollection ships in the United States of America . Orders usually ship within 1-3 business days. USPS Priority Shipping usually takes 1-3 business days, depending upon your region. So, the total time from ordering the product to receiving the product is usually 2-7 business days. We offer free priority shipping to the 48 contiguous states for orders $50 and over.

All orders are sent with tracking, unless otherwise noted. After the package has left our location, purchaser is encouraged to  track items.

Shipping for international orders: 

- USPS First Class Package International ( 7 to 21 business days

- DHL Express Worldwide ( 1 to 3 business days)

- USPS Priority Mail International ( 6 to 10 business days)

USPS Priority Mail Express International ( 3 to 5 business days)

Delays may occur due to customs or other unforeseen circumstances . All custom duties, taxes and fees are the sole responsibility of the customer. Please contact your local post office for further information concerning custom duties or fees. 

*Please track your package through your local post office or carrier(s) website. You will be able to use the tracking number provided to you through email to check the status of your order. Once your package leaves the country we are unable to track it for you. 

 *Please note that we will not be able to alter your order after it has been fulfilled. Most orders are fulfilled within 24-48 hrs (Mon-Fri) after the order has been placed

UNDELIVERED SHIPMENTS: 
In the instance that USPS tracking states that your package has been delivered but you have not received your items, please allow 3 additional business days for the delivery of your item(s) After that time period, if you still have not received your package, contact us at tinakkollection@gmail.com. Your order will either be reshipped or you will be provided with Store Credit. A refund will not be issued.